Returns/ Exchanges

Returns and Exchanges - Pinkaholics:

Thank you for shopping at Pinkaholics. Please take a moment to review our Returns and Exchanges policy.

Returns:

• Due to the nature of our products being clothing, we do not accept returns, and all sales are final.
• Please ensure that before finalizing your purchase, you have selected the correct sizes and colors of your items.

Exchanges:

• We do not accept exchanges; however, we will consider exchanges in the following circumstances:
  • Damages or Defects: Exchanges will be allowed for items with damages or defects.
  • Wrong Product Shipped: If the wrong product(s) were shipped to you by mistake, we will consider an exchange.

Process for Exchanges:

• If you wish to exchange an item due to defect, damage, or receiving the wrong product, please contact our customer service for authorization.
• We will fully examine the returned product and notify you via email within a reasonable period regarding your eligibility for a replacement due to defect, damage, or incorrect item.
• If entitled to a replacement, we will replace the product, subject to inventory, within a reasonable period.

Contact Information for Exchanges:

• To initiate the exchange process, please contact our customer service at 
  thepinkaholics@gmail.com

Important Notes:

• All exchange requests must be made within a reasonable time frame after receiving the product.
• We reserve the right to refuse any exchange request that does not meet our policy criteria.
• Exchanges are subject to product availability in our inventory.

By shopping with Pinkaholics, you acknowledge and agree to the terms outlined in this Returns and Exchanges policy. We appreciate your understanding. If you have any questions or concerns, feel free to reach out to our customer service team. Thank you for choosing Pinkaholics!